General Services
As
a leading manufacturer, supplier and consultant for power protection to
the corporate, industrial and private sectors in North-east India, DS
SYSTEMS is a Critical Power Solutions & Management (CPSM)
Company.
The DS SYSTEMS Difference
Working
with DS SYSTEMS ensures that the system you buy is tailored to your
business requirements, both now and in the future. The company’s
commitment to all these is manifested abundantly by the fact that most
of it’s sales tend to be repeat orders.
The Value of Service on Business Critical Systems
The
impact of Business Critical Systems is conventionally measured and
described either in terms of loss of revenue or employee productivity.
More and more applications are now entering the business critical
space. Poor performance can equal loss of productivity for internal
employees, partners, and even the IT department as they try to
troubleshoot problems thereby negatively impacting the company's
revenue.
DS
SYSTEMS ensures that your business doesn’t have to face the
consequences of revenue losses and ensures 99.9% uptime with its state
of the art power supply equipments.
Service Coordination and Planning
DS
SYTEMS' project teams treat every customer oriented project as a unique
one. Each team takes care of the project right from load study, system
design and order through to commissioning.
The following are taken care of:
|
Detailed project schedule |
|
Complete set of technical drawings |
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UPS system detailing, including installation and operation procedures |
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Drawing approval |
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UPS inspection and testing |
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Operation and maintenance manuals |
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Delivery schedule |
|
Commissioning |
Customer Services Network
Since
it’s inception in 1995, DS SYSTEMS has focused on positioning itself as
a customer oriented company. The company has always created a sense of
belonging and has enjoyed a very high level of confidence with
customers. Over the years of operation, conscious approaches have been
reflected in it’s service policies as well which in turn have resulted
in consistent growth in each year of operation.
With
the aim to fulfil the after sales need of it’s customers, DS SYSTEMS
has established a team of highly motivated professionals in the field
of service engineering. The company has several Customer Support
Centres located in many locations in North-east India. These Centers
provide an efficient back-up support to it’s customers with service
teams consisting of trained qualified graduate engineers, with
considerable field experience in maintaining & servicing of UPS
Systems.
The
Support Centres in the region are well stocked with necessary spares to
take care of all contingencies thus ensuring a fast response time. As a
part of the company’s policy to be client oriented, sufficient amount
of spares is maintained for ensuring a fast response time. Sufficient
tools & equipment such as DMMs, AMMs, CRO, Variac, Test Jigs, Load
Banks, High Precision Soldering Equipment etc. are also available to
effectively undertake servicing jobs thereby ensuring an average 99.9%
uptime.
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